Frequently Asked Questions

Frequently Asked Questions

Here are common questions about R.J. Enterprises products, shipping, bulk orders, patch panels, keystone jacks, and Ethernet + coax wall plate bundles.

General Information

Do you sell installation services?

No. R.J. Enterprises sells telecom, networking, and structured cabling parts only. We do not provide installation services.

What products does R.J. Enterprises sell?

We sell patch panels, keystone jacks, RJ45 plugs, couplers, Ethernet and coax wall plate bundles, strain relief boots, dust covers, telco adapters, face plates, and related voice, video, and data wiring hardware.

Where do orders ship from?

Orders ship from our facility in Long Island City, New York.

Ethernet + Coax Wall Plate Bundles

What comes in an Ethernet + coax wall plate bundle?

RJ-EC wall plate bundles are made to help finish low-voltage network drops cleanly. Depending on the model, a bundle may include a wall plate, RJ45 keystone jack or RJ45 coupler, F-type coax insert, screws, and labeling parts. Always check the product page for the exact contents of that SKU.

How do I choose an Ethernet + coax wall plate bundle?

Start with the Ethernet connection you need. Choose a keystone jack if you are terminating bare Ethernet cable into the wall plate. Choose a coupler if your Ethernet cable already has a finished RJ45 plug and you want a pass-through connection. Shop the full collection here: Ethernet + Coax Wall Plate Bundles.

Should I choose Cat6 or Cat6A?

Cat6 is a common choice for standard home, office, TV, and cable modem network drops. Cat6A gives more headroom for 10Gbps-ready parts lists, PoE devices, office networks, homelabs, and future upgrades.

When should I choose a shielded wall plate bundle?

Choose a shielded option when EMI protection matters, such as higher-interference spaces, office cabling, network rooms, PoE device wiring, IP cameras, or homelab racks. For shielded Cat6A keystone installs, see RJ-EC-02 Cat6A Shielded Keystone + Coax Wall Plate.

Which RJ-EC wall plate bundle should I use for a cable modem or TV area?

For common cable modem, router, TV, and media room drops, many buyers start with RJ-EC-01 for Cat6A or RJ-EC-04 for Cat6. If you need a broader Cat6/Cat6A option, review RJ-EC-00.

Are the wall plates fireproof?

We do not describe the parts as fireproof. The wall plates use ABS UL94V-0 flame-retardant plastic where listed, which is the safer and more accurate material rating language. Check each product page for the exact listed specifications.

Are the RJ-EC bundles TIA approved?

We use standards-focused wording such as built to TIA-568 wiring standards or TIA-568 style wiring where applicable. Product pages may also list requirements such as UL, EIA, TIA, IEEE, FCC, and RoHS. Check the product page for the exact standard claims for that SKU.

Patch Panels and Network Hardware

How do I choose the right patch panel?

Start with the cable category and port count you need. Common choices include Cat5e, Cat6, and Cat6A patch panels in 24-port or 48-port formats. Shielded patch panels are useful for high-interference environments, while unshielded panels work for many standard office and network closet projects. Shop patch panels here: Patch Panels.

Do I need a patch panel if I already have a network switch?

A switch handles network traffic. A patch panel helps organize permanent cable runs and makes it easier to label, test, and change connections without repeatedly handling the switch ports. Many structured cabling setups use both.

Can I ask about compatibility before ordering?

Yes. If you are matching a patch panel, keystone jack, wall plate, coupler, plug, or other part to an existing project, contact us with the SKU, cable category, and use case. We can help point you toward the right part information.

Bulk Orders, Shipping, and Warranty

Do you offer bulk or case-pack pricing?

Yes. Many products are available in multi-packs or larger quantities. If you need more than the quantity shown online, contact us with the SKU, quantity needed, and shipping destination so we can review availability and pricing.

Can contractors buy more than a 20-pack?

Yes. If you need more than a 20-pack of wall plate bundles, patch panels, keystone jacks, dust covers, or related parts, contact us for case-pack pricing and availability.

Do your products meet industry standards?

R.J. Enterprises products are designed to meet or exceed standards such as TIA, EIA, UL, IEEE, FCC, and RoHS where listed on the product page.

Are products covered by warranty?

Warranty coverage depends on the product. Many R.J. Enterprises networking products include warranty information directly on the product page. Please review the item listing or contact us with the SKU if you need help confirming coverage.

Helpful Cabling Guides

For more product education, visit our Network Cabling Infographics Library and What Are? networking guides. These pages explain how common cabling parts fit together before you order.

• Ethernet + coax wall plate guide for RJ45 and coax wall plate layouts.
• Patch panel guide for organizing permanent network runs.
• Keystone jack guide for RJ45 wall plate and patch panel terminations.
• RJ45 connector guide for Ethernet plug and jack terminology.
• Power over Ethernet guide for PoE wiring use cases.
• Crosstalk guide for reducing signal interference in network cabling.
• Field termination plug guide for serviceable Ethernet connections.
• Data center cabling guide for rack and panel planning.
• IoT cabling guide for connected device networks.
• Smart building cabling guide for low-voltage infrastructure planning.

For product questions, use the Contact Us page. To report misuse of R.J. Enterprises product photos, model numbers, technical data, or branding, see our Brand Protection page.

Brand Protection and Contact

What should I do if I see another seller using your photos or product information?

Please send us the listing URL, seller name, marketplace name, and any screenshots. R.J. Enterprises reviews suspected misuse of our product photos, model numbers, descriptions, technical data, branding, and trademarks.

How do I contact R.J. Enterprises?

Use the Contact Us page and include the product SKU, quantity, and question so we can respond with the most useful information.