Frequently Asked Questions

Frequently Asked Questions

Do you sell installation services?

No. R.J. Enterprises sells telecom, networking, and structured cabling parts. We do not provide installation services.

What products does R.J. Enterprises sell?

We sell patch panels, keystone jacks, RJ45 plugs, couplers, Ethernet and coax wall plate bundles, strain relief boots, dust covers, telco adapters, face plates, and related voice, video, and data wiring hardware.

Where do orders ship from?

Orders ship from our facility in Long Island City, New York.

Do you offer bulk or case-pack pricing?

Yes. Many products are available in multi-packs or larger quantities. If you need more than the quantity shown online, contact us with the SKU, quantity needed, and shipping destination so we can review availability and pricing.

How do I choose the right patch panel?

Start with the cable category and port count you need. Common choices include Cat5e, Cat6, and Cat6A patch panels in 24-port or 48-port formats. Shielded patch panels are useful for high-interference environments, while unshielded panels work for many standard office and network closet projects.

How do I choose an Ethernet + coax wall plate bundle?

Choose the bundle based on the Ethernet connection you need. Cat6 is a common choice for standard network drops. Cat6A supports higher-performance 10Gbps parts lists. Shielded options help when EMI protection matters. Coupler versions are useful when you want a pass-through connection instead of a punch-down keystone jack.

Do your products meet industry standards?

R.J. Enterprises products are designed to meet or exceed standards such as TIA, EIA, UL, IEEE, FCC, and RoHS where listed on the product page. 

Are products covered by warranty?

Warranty coverage depends on the product. Many R.J. Enterprises networking products include warranty information directly on the product page. Please review the item listing or contact us with the SKU if you need help confirming coverage.

Can I ask about compatibility before ordering?

Yes. If you are matching a patch panel, keystone jack, wall plate, coupler, plug, or other part to an existing project, contact us with the SKU, cable category, and use case. We can help point you toward the right part information.

What should I do if I see another seller using your photos or product information?

Please send us the listing URL, seller name, marketplace name, and any screenshots. R.J. Enterprises reviews suspected misuse of our product photos, model numbers, descriptions, technical data, branding, and trademarks.

How do I contact R.J. Enterprises?

Use the contact page on this website and include the product SKU, quantity, and question so we can respond with the most useful information.